Smartvatten Oy

This article helps you to understand Smartvatten IDs and how they are used.

Smartvatten IDs explained

This article helps to understand how timestamps are handled in Smartvatten’s API

What time zone does the API use?

This article explains the typical delay before the data appears in the API.

Why don’t I see new data in the API right away?

Using the query[updatedafter] Parameter to Sync Updated and Recalculated Data via Smartvatten API

Smartvatten Data API: “Updated After” Feature

Explains rare causes of decreasing meter readings and how to access corrected data via the API.

Why Am I Seeing Negative or Decreasing Water Meter Values?

Learn how to find your Smartvatten device IDs via the Partner UI, HUB interface, or /meters API endpoint for integration and automation.

How to Find All Your Device IDs

This article explains which types of consumption data are available through the API.

What Kind of Water Data Can I Access?

This article walks you through the first steps of using the Smartvatten API.

Getting Started with the Smartvatten API

This article explains the best way to contact Smartvatten regarding API, integrations, and data-related questions.

Where Should I Send Questions About the API or Data Integrations?

This article explains why consumption data shown in the Smartvatten HUB may appear different from the data you receive through the API.

Why Does HUB Data Look Different From API Data?

This article explains how to obtain your API key for accessing Smartvatten data.

Where Can I Get My Smartvatten API Key?

Explains how external water meter data can be sent to Smartvatten

How to Send Data to Smartvatten from an External Source

A quick overview of the two required elements for any API integration.

What Do I Need to Set Up an Integration?

Clarifies why the API requires a Device ID rather than a serial number.

Can I Use an API Key and a Water Meter Serial Number?

This article explains what to do when a Smartvatten device has been moved.

We Moved the Optical Device Slightly and Placed It Back — Do We Need to Do Anything?

This article outlines common reasons why API data may stop updating.

API Data Stopped Coming In — What Should I Do?

Aleksandra

Pauliina Lupunen

Common questions related to Smartvatten data and API integrations

Data & Integrations

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.