Smartvatten Oy

This article helps you to understand Smartvatten IDs and how they are used.

Smartvatten IDs explained

This article helps to understand how timestamps are handled in Smartvatten’s API

What time zone does the API use?

This article explains the typical delay before the data appears in the API.

Why don’t I see new data in the API right away?

Using the query[updatedafter] Parameter to Sync Updated and Recalculated Data via Smartvatten API

Smartvatten Data API: “Updated After” Feature

Explains rare causes of decreasing meter readings and how to access corrected data via the API.

Why Am I Seeing Negative or Decreasing Water Meter Values?

Learn how to find your Smartvatten device IDs via the Partner UI, HUB interface, or /meters API endpoint for integration and automation.

How to Find All Your Device IDs

This article explains which types of consumption data are available through the API.

What Kind of Water Data Can I Access?

This article walks you through the first steps of using the Smartvatten API.

Getting Started with the Smartvatten API

This article explains the best way to contact Smartvatten regarding API, integrations, and data-related questions.

Where Should I Send Questions About the API or Data Integrations?

This article explains why consumption data shown in the Smartvatten HUB may appear different from the data you receive through the API.

Why Does HUB Data Look Different From API Data?

This article explains how to obtain your API key for accessing Smartvatten data.

Where Can I Get My Smartvatten API Key?

Explains how external water meter data can be sent to Smartvatten

How to Send Data to Smartvatten from an External Source

A quick overview of the two required elements for any API integration.

What Do I Need to Set Up an Integration?

Clarifies why the API requires a Device ID rather than a serial number.

Can I Use an API Key and a Water Meter Serial Number?

This article explains what to do when a Smartvatten device has been moved.

We Moved the Optical Device Slightly and Placed It Back — Do We Need to Do Anything?

This article outlines common reasons why API data may stop updating.

API Data Stopped Coming In — What Should I Do?

Aleksandra

Pauliina Lupunen

Common questions related to Smartvatten data and API integrations

Data & Integrations

Find answers and get help from Intercom Support and Community Experts

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