If your API data has stopped updating, the most common cause is an issue with the device or its connection.
In some cases, the device may have been moved or repositioned, requiring it to be reconfigured.
Other possible causes include:
Network connectivity issues
A malfunctioning water meter
A hardware issue with the Smartvatten device
If your data has not been updated for an extended period, we recommend contacting Smartvatten Support for further investigation.
Need Help?
For more information about data integrations and available integration options, please explore the other articles in this section.
If you need assistance with the Smartvatten API or integrations, contact integrations@smartvatten.com.
For issues related to devices, connectivity, or missing data, please contact info@smartvatten.com. Your inquiry will be routed to the appropriate local support team.