Q: Why should the Smartvatten device not be moved? / Can I move the camera to look at the meter myself?
A: Even the slightest movement of the device will interrupt the reading and cause the data stream to be lost. This can lead to the following problems and thus have a negative impact on potential certifications for the customer:
undetected leaks
lost consumption data
incorrect consumption reports
Placing the reader back on top of meter will not automatically start the reading again.
Please inform us, if the device should have been moved.
NOTE: If the water supplier has to check the water meter or is replacing the water meter the device can be moved. Please inform us afterwards.
