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API Data Stopped Coming In — What Should I Do?

This article outlines common reasons why API data may stop updating.

Written by Katri

If your API data has stopped updating, the most common reason is that the device has been moved, even slightly.
In that case, a reconfiguration is usually required.

Other possible causes include:

  • No network

  • A malfunctioning water meter

  • A hardware issue with the Smartvatten device

Please contact us so we can diagnose the issue:
📧 integrations@smartvatten.com

You can also reach us via:
📧 info@smartvatten.com
📞 +31 20 34 58 851

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