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API Data Stopped Coming In — What Should I Do?

This article outlines common reasons why API data may stop updating.

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Written by Aleksandra
Updated this week

If your API data has stopped updating, the most common reason is that the device has been moved, even slightly.
In that case, a reconfiguration is usually required.

Other possible causes include:

  • No network

  • A malfunctioning water meter

  • A hardware issue with the Smartvatten device

Please contact us so we can diagnose the issue:
📧 integrations@smartvatten.com

You can also reach us via:
📧 info@smartvatten.com
📞 +31 20 34 58 851

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